Terms of Service

Last updated: April 23, 2026

These Terms of Service ("Terms") govern your access to and use of the Clovr platform ("Service"), operated by Clovr ("Company", "we", "us", or "our"), located in Minneapolis, MN. By creating an account or using the Service, you agree to be bound by these Terms.

1. Use of Service

Clovr provides customer relationship management software designed for trade contractors. You may use the Service only for lawful business purposes and in accordance with these Terms. You agree not to:

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Plans and Pricing

Clovr offers three subscription tiers:

All plans include a 14-day free trial. You will not be charged until day 15 of your trial.

4. Lifetime Legacy Pricing Terms

Legacy pricing applies only to Growth, Enterprise, and Clovr AI plans. Founding member rates are locked for as long as your subscription on those tiers remains continuously active. Any payment lapse exceeding 7 days — for any reason, including failed charges, expired payment methods, voluntary cancellation, or downgrade to Starter — permanently forfeits founding member status. Your account data is preserved, but pricing will revert to standard rates ($399/mo Growth, $599/mo Enterprise, $999/mo Clovr AI) upon reactivation or re-upgrade.

Starter pricing at $99/mo is fixed and not part of the legacy program.

Founding members may upgrade between Growth, Enterprise, and Clovr AI tiers while retaining legacy pricing on the higher tier, provided subscription remains continuously active. Add-on user pricing ($30/mo per 3 users on Growth) is also locked for founding members at today's rate.

Clovr reserves the right to modify product features with reasonable notice, provided core functionality remains available to founding members at their locked rate.

5. Definitions

Subscription Lapse

A "Subscription Lapse" is any payment interruption exceeding 7 days, whether caused by failed charges, expired payment methods, voluntary cancellation, downgrade to a lower tier, or any other reason. A lapse permanently forfeits founding member status on the affected tier. The 7-day grace period begins on the date the payment was due or the date of cancellation/downgrade, whichever is earlier.

Acquisition Continuity

In the event Clovr is acquired, merged, or transferred to a successor entity, founding member pricing commitments will be honored by the acquiring party for the duration of the founding member's continuously active subscription. If the acquiring entity discontinues the Clovr product entirely, founding members will receive no less than 12 months' written notice and a pro-rated refund of any prepaid amounts.

Feature Modification Rights

Clovr reserves the right to modify, add, or remove product features with reasonable notice (minimum 30 days for material changes). Core functionality — defined as CRM lead management, estimate generation, invoicing, and audit trail — will remain available to founding members at their locked rate. Cosmetic, UI, and non-core feature changes may be made without notice.

User Definition and Add-On Billing

A "User" is any account with active login credentials capable of accessing the Clovr platform. On the Growth plan, the first 10 users are included. Additional users are added in blocks of 3 at $30/month per block. Add-on user charges are prorated to the current billing cycle when added. When a user is removed, the current block remains active through the end of the billing cycle and is dropped at renewal. Founding members' add-on user pricing is locked at the rate in effect at the time of their founding member enrollment.

6. Payment Terms

Subscriptions are billed monthly. Payment is processed through Stripe. By providing a payment method, you authorize us to charge the applicable subscription fee on a recurring basis. If a payment fails, we will attempt to charge the payment method on file for up to 7 days. If payment is not received within 7 days, your subscription may be suspended or terminated, and any founding member pricing will be permanently forfeited.

7. Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation, your access to the Service will continue through the end of the current billing period. No refunds will be issued for partial months. Cancellation of a Growth or Enterprise subscription with founding member pricing permanently forfeits that pricing — see Section 4 for details.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Clovr. The Service is protected by copyright, trademark, and other laws. Your data remains your property. You grant us a limited license to use your data solely to provide the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Clovr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Hennepin County, Minnesota.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be communicated with at least 30 days' notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Contact

If you have any questions about these Terms, please contact us at [email protected].